Shipping Policy

Last updated: September 8, 2026

This page explains how Plolli handles delivery questions for orders placed at plolli.com.

Available destinations and delivery costs

Enter your address at checkout to see available shipping methods and charges. Availability can vary by item and destination. The final checkout summary shows applicable shipping costs and taxes before payment.

Preparing and tracking your order

Orders are prepared after payment confirmation. Processing depends on the item and fulfillment location. When tracking becomes available, shipping details will be sent to the email entered with the order. Allow time for the carrier's first scan; a tracking number alone does not confirm that a parcel is already moving.

Arrival estimates

Any delivery estimate is an estimate, rather than a guaranteed appointment. Carrier delays, holidays, weather and customs can affect arrival. An order containing several items may be delivered in separate parcels.

Furniture deliveries

Check the product dimensions and access to your home before ordering. Do not assume that assembly, installation or delivery into a specific room is included unless the product or checkout explicitly offers that service.

Address issues, damage or missing parcels

Check your address carefully before payment. Contact support@plolli.com promptly for a correction or delivery problem and include your order number. If an item arrives damaged or incomplete, keep the packaging and send photos so we can review the issue.

International charges

If international delivery is available, destination duties or import charges may be payable by the recipient unless checkout states they are included.