Frequently Asked Questions
Frequently Asked Questions
What currency does Plolli use?
Store prices and checkout totals are shown in USD unless checkout expressly states otherwise.
How much is shipping?
Standard shipping costs USD 6.99 for discounted merchandise subtotals below USD 40 and is free for subtotals of USD 40 or more where checkout is available. US Express shipping is USD 15.
When will my order arrive?
Orders are normally processed within 3 business days. Estimated transit is 5–15 business days after dispatch.
How do I request a return?
Email support@plolli.com within 30 calendar days after delivery and wait for authorization and instructions.
When is an approved refund processed?
Plolli processes an approved refund within 5 business days after receiving and inspecting the return.